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Data Protection & Security

How secure is your website and are my personal details safe with you?

Our relationship with you is based on trust. It is our policy to give you a totally private web browsing experience. For this reason, we do not require that you give us any information about yourself before you reach the checkout area of our site.

The information that you provide during the purchase of your goods is entirely associated with your purchase.

Our data collection and storage is governed by the rules of the UK Data Protection Act.

Why do you need my telephone number?
We keep a secure database with all our customers’ telephone numbers so that we can contact you quickly if there is a query with your order.

Why do you need my email address?
We keep customers email addresses so that we can communicate with you quickly and also update you with the status of your order. We will send you details of any offers that we think may interest you. If you would like to opt out, please contact us, or unsubscribe by logging into your account online and un-ticking the newsletter box.

Do you pass my details on to third parties?

We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please email us at sales@kettlewellcolours.co.uk with your name and address.

Do you use cookies?
The online shopping function of the site uses cookies to speed up the ordering process. These are small text files which are sent to your computer and enable our website to recognise you. They are not computer programmes and are incapable of reading any material on your hard disk or disseminate viruses. They only contain such information as you have provided it to us on the website. You can set up your computer so that it rejects cookies, but in doing so you will be unable to use the shopping facility on the site.